Students at ACC Hobart sit together on steps outside the Geilston Bay campus, chatting and smiling

Complaints & Grievances

A young primary student in school uniform smiles warmly in a bright Geilston Bay classroom

Approachable, fair and committed to resolution

At ACC Hobart, we strive to provide the best for our school community. While we endeavour to serve families well, we recognise there may be times when concerns need to be raised.

Constructive feedback, handled promptly and positively, gives us an opportunity to listen, respond and continue improving the way we support students and families.

We welcome your feedback and are committed to handling concerns with sensitivity, respect and fairness.

Complaints Procedure

The first step in resolving a grievance is to review our Complaints Management Policy. It provides guidance on who to contact initially and how to proceed if a concern cannot be resolved. Most matters can be resolved using the policy.

If you wish to escalate to a formal complaint, you can submit a complaint using the form below. This helps ensure matters are dealt with efficiently and fairly, in line with our Christian values and commitment to our school community.

Complaints Management Policy Complaints Form

Complaints & Grievances

Approachable, fair and committed to resolution

Complaints Procedure

Please give us the opportunity to respond to your concerns so we can address them carefully and constructively.